What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
We use cookies for the following purposes:
- Essential website functionality
- Remembering your preferences and settings
- Understanding how visitors use our website
- Improving user experience
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
- Cookie consent preferences: Stores your cookie consent choices
- Session management: Maintains your session state during browsing
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Service selection: Remembers your selected service when filling the contact form
- Form data: Temporarily stores form information to improve user experience
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are most and least popular and see how visitors move around the site.
- Analytics: Tracks page views, time spent on pages, and navigation patterns
- Error reporting: Helps identify technical issues affecting user experience
Third-Party Cookies
We may use third-party services that set cookies on our website. These services help us analyse website usage and improve functionality. Third-party cookies are subject to the respective privacy policies of these external services.
Cookie Duration
Cookies on our website may be either session cookies or persistent cookies:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Remain on your device for a set period or until manually deleted
Managing Cookies
You can control and manage cookies in several ways:
Cookie Banner
When you first visit our website, a cookie banner appears allowing you to accept or reject non-essential cookies. Your choice is stored for 12 months.
Browser Settings
Most web browsers allow you to control cookies through browser settings. You can set your browser to:
- Notify you when cookies are being set
- Block all cookies
- Delete cookies when you close your browser
- Block third-party cookies specifically
Browser-Specific Instructions
For detailed instructions on managing cookies, visit your browser's help section:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions
Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly. Specifically:
- Your cookie preferences will not be remembered
- Service selections may not carry over to the contact form
- Form functionality may be limited
- We will be unable to improve the website based on usage patterns
Local Storage
In addition to cookies, we use browser local storage to enhance functionality. Local storage allows us to store larger amounts of data locally on your device for:
- Remembering your selected service
- Storing your cookie consent preferences
- Caching form data temporarily
Local storage data remains on your device until explicitly cleared through browser settings or website functionality.
Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our practices. The current version will always be available on this page.
Contact Us
If you have questions about our use of cookies, please contact us at:
Email: [email protected]
Address: 42 Windermere Street, Manchester M14 6LD, United Kingdom